Together in the fight against Covid 19

Naivasha Water and Sanitation is committed to protecting you and your family Since the outbreak, we have taken measures to ensure that we stand together with our customers in this difficult time

This measures are as follows

a) Naivawasco has placed handwashing points in various points in all zones to ensure that the residents of Naivasha Sub county can easily access soap and water which is crucial in the fight against the virus

b) We have provided online options which enables our customers to

• -Check their bills through our USSD dial *873*052# or the NAIVAWASCO Mobile App
• -Pay their bills at the convenience of their homes >> Bills & payments
• -Learn how to protect themselves by taking the necessary measures as outlined in the posters shared with customers
• -Lodge complaints concerns, report bursts or leakages by calling the customer care 0704 343 691 or using our other online platforms such as social media : Facebook | Twitter

c) Naivawasco ensures that our customers have reliable water supply that helps them maintain hygiene in their homes to protect themselves and their loved ones

d) We have also taken measures to protect our staff